Privacy policy

Last updated: 28/02/2026

Sixth Scent (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or make a purchase from sixthscent.co.uk (the “Site”).

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data:

Information You Provide Directly

Full name
Billing and delivery address
Email address
Telephone number
Order details
Account login details (if you create an account)
Any information you provide when contacting customer support

Payment Information

Payments are processed securely via third-party payment providers. We do not store your full card details.

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Device type and browser information
Pages viewed and browsing behaviour
Referral source
Cookies and tracking data

2. How We Use Your Information

Under UK GDPR, we process your data on the following legal bases:

Contractual Necessity

To:

Process and deliver your orders
Manage payments
Provide customer support
Handle returns and refunds

Legitimate Interests

To:

Improve our website and services
Prevent fraud and misuse
Maintain website security
Analyse performance and customer experience

Consent

Where you opt in to receive marketing communications, we use your email address to send promotional offers and updates.
You can unsubscribe at any time by clicking the link in our emails.

Legal Obligations

To comply with tax, accounting and consumer protection laws.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Operate and improve our website
Remember your preferences
Analyse traffic and performance
Deliver relevant advertising

You can manage or disable cookies in your browser settings. Disabling cookies may affect website functionality.

Our store is powered by Shopify, which may also place cookies necessary for website operation.

4. Sharing Your Information

We may share your information with trusted third parties where necessary, including:

Shopify (website hosting platform)
Payment processors
Shipping and fulfilment providers
IT and analytics providers
Marketing service providers

We only share information required for them to perform their services.

We do not sell your personal data.

We may also disclose information if required by law or to protect our legal rights.

5. International Data Transfers

Some of our service providers (such as Shopify) may process data outside the UK.

Where personal data is transferred internationally, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

6. Data Retention

We retain your personal data only for as long as necessary to:

Fulfil orders
Meet legal, tax and accounting obligations
Resolve disputes
Enforce our agreements

7. Your Rights Under UK GDPR

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (where legally applicable)
Restrict or object to processing
Withdraw consent for marketing at any time
Request transfer of your data to another provider

To exercise any of these rights, please contact us using the details below.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.

8. Children’s Data

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

9. Security

We take reasonable technical and organisational measures to protect your personal data. However, no online system can be guaranteed completely secure.